Arbitration Center – Law 144/2015
Company not affiliated with an ADR (Alternative Dispute Resolution) entity.
In case of a dispute, the consumer may resort to a Consumer Alternative Dispute Resolution Entity:
Consumer Information and Arbitration Center of Porto
Geographical area covered: Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde, and Vila Nova de Gaia.
Email: cicap@mail.telepac.pt
Web: http://www.cicap.pt
Phone: 22 550 83 49 (call to national landline)
More information:
Consumer portal: www.consumidor.pt
Subject to the conclusion of a prior agreement, ADR procedures are voluntary, and we reserve the right not to participate/adhere to ADR procedures.